First time & last time customer.
Rude snooty, snobby, psychotic, possibly racist employees & owner.
Apparently the customer is always wrong and they are always right.
There was a misunderstanding about when my 2nd tan expired due to their confusion but instead of giving me what I paid for, they made it difficult and stressful for the mistake to be made right.
Then turned the situation around and blamed me for it... accusing me of being rude when in fact it was one of their employees that was rude first.
The owner made it obvious that she did not want to hear what I had to say so I did not want to escalate the situation.
When I walked out the door saying that I was done with the place, the owner had the audacity to come after me and curse me out at my car.
I could not believe a business could mistreat their paying customers like this!
Apparently some places do not have an honor system.
No one deserves this kind of mistreatment.
They do not deserve anyone's business.
Cons: MISTREATMENT OF CUSTOMERS. RUDE, SNOBBY, PSYCHOTIC BEHAVIOR