Charlie is a thoughtful and conscientious guy, who showed up in advance to see the scope of the job and set our expectations as to time required, cost, etc. He showed up early, his crew arrived on time, and they worked swiftly and carefully. Charlie kept a constant eye on what his crew was doing, making sure no damage was done and nothing was left behind. I couldn't believe how hard these guys worked, and how quickly it was done. Came in well under the initial cost estimate and without a hitch.