Prompt on service, but quality of work,diagnosis skillls, and pricing were substandard. We had a drain clogging issue, for which they estimated ~$4,500; then, after tearing up the sidewalk & garage, learned that the problem was an open drain pipe - for which they said there would be no extra charge. When they finished the small job of fixing the open drain pipe, they charged an additional $2,000. I have never complained about any contractor, but beware of San Diego Drain Experts - what they promise is definitely not what you get.
Pros: On time for job
Cons: doesn't honor estimates, average work, poor diagnosis, overcharges