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Salon Nouveau Of Orange Park - 8 Reviews - 421 Kingsley Ave Ste 100, Orange Park, FL - Beauty Salons Reviews - Phone (904) 269-9266

Salon Nouveau Of Orange Park

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421 Kingsley Ave Ste 100
Orange Park, FL 32073
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(904) 269-9266
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Salon Nouveau Of Orange Park - Orange Park, FL
Salon Nouveau Of Orange Park - Orange Park, FL
Salon Nouveau Of Orange Park - Orange Park, FL
Salon Nouveau Of Orange Park - Orange Park, FL

Reviews

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( 4 )

Best

I've been a client of Kathy's for 24 years and have never had a negative experience in her salon or under her very experienced care. Salon is nice and staff is friendly. I have ...

Worst

I cannot recommend this place because the service is not the same each time. Sometimes, I would come out smiling, but others, I would come out very unhappy. The last time I went...

Editorial review from Citysearch 3/31/2014

Wonderful Salon. Everyone was nice. more

Editorial review from Citysearch 3/31/2014

I have been going to Kim Miller for years. She is excellent. I am in my 80s and have never had an issue. She does excellent perms and hair cut. more

No class 11/10/2011

Owner Kathy did my hair. Her assistant burned my face and Kathy did NOTHING. No apology. No offer to pay doctor bills I would later need to treat the burn. I was even charged full price for service that day. Unbelievable. No class whatsoever. Pros: null Cons: null more

Not satisfied 11/29/2010

I cannot recommend this place because the service is not the same each time. Sometimes, I would come out smiling, but others, I would come out very unhappy. The last time I went there, I got Sarah as my stylist and she basically butchered my hair. I asked to speak to the manager and Kathy stuck up for her when I showed her what happened. She stated that the picture and my finished hair looked the same but they did not. My hair was uneven in several places and I asked for my money back. They gave me a partial refund. I ended up going to JCPenney's Salon in the mall and getting it fixed. Sarah started sending me 20% coupons saying "I miss you! Please come back!" I will never go back because I cannot count on the service to be good each time. more

Absolute Fiasco! 2/10/2010

Where shall I begin? Oh, yes, let's start with the husband looking at your hair and saying, "Well, it's not horrible, but it doesn't suit you." Since, when does faded, orangish-yellow suit anyone except a clown. And then to add insult to injury, the "I got into a fight with the weedwacker haircut", didn't help! I've never, ever experienced a more inexperienced, dumbfounded hairstylist in all the years of my color treating my hair. Sure, the owner was polite and wanted to make me happy, but I needed to come back a different day? In my opinion, if a client is not happy, don't let them walk away. Fix the problem as quickly as possible. So, what now? Do I risk putting yet another chemical on my head and crossing my fingers hoping it doesn't fall out? Or, do I wait it out and look for the next kid's birthday party and make an extra buck? What an absolute fiasco! Cons: Unskilled Hairstylist more

Salon Nouveau is an excellent salon. 2/28/2009

I've been a client of Kathy's for 24 years and have never had a negative experience in her salon or under her very experienced care. Salon is nice and staff is friendly. I have recommended many friends to Kathy and they still go to Kathy. My daughter goes to Kathy and has been to her since her first haircut 22 years ago. If someone walks out unhappy, I'm sure they didn't know what they wanted, had unrealistic expectations and has had a string of "bad hairdressers" prior. Salon Nouveau is awesome so much so that I drive to Orange Park from the Southside. Usually when hairdressers are running behind, it's due to a client or several clients who change their mind and the appointment times booked are no longer valid or they are late. Many times, clients have an emergency with their hair they the stylist is gracious enough to work them in. Kathy and team, keep up the good work. All too often, people only log on to these things to be bitter. I'm logging to praise. Whoever wrote the previous bad reviews is probably the same woman. Pros: Very friendly enviroment, I'm always happy with my hair Cons: None more

Kathy Floyd is nothing but the best in her field, attentive to clients and their needs, and has been a GREAT Stylist to me for almost almost 18 years... 2/27/2009

I normally am not someone who goes online and reviews businesses,salons,etc. However, when a friend of mine who is a client of Salon Nouveau told me I had to check the reviews out because she could not beleive the nasty comments, well, I just had to. Upon reading two of those reviews I was compelled to write this one. Pros: Experienced, talented, professional Stylist & colorists. Great Salon Experience and customer service! Cons: None. more

Great Salon to work in:) 2/21/2009

As a stylist of over 12 years, I have worked at Salon Nouveau for 9 of them. The previous reviews of our Salon are appauling, Kathy Floyd is not a "bogus" hair stylist, in fact she used to teach hair color and has taught me alot of what I know today. I watch her day in and day out please her clients and alot of those clients have been going to her for over 20 years. The previous client obviously has nothing better to do with her time than pick others apart, if you have a problem with the way you're hair looked, Kathy would have been more than willing to try and fix it for you, but you never even made the attempt, instead you came in and picked everyone in the salon apart, opinions are everyone's right, but being rude and just down right mean are not so much appreciated. I believe everyone at Salon Nouveau does a wonderful job and we have plenty of happy satisfied customers. Our work environment is always clean and Kathy and Shirley make sure of it. As for the "needs remodeling" comment, Kathy actually remodels about every 2 years and I think she does a wonderful job at it, so if you are looking for a nice place to get you're hair done Salon Nouveau is the place for you and all of our stylist are more than capable of giving you the look you want, we pride ourselves on communicating with all of our clients, and making sure you have the best experience that we can provide. Pros: Happy, upbeat salon, educated stylists! Cons: none more

BEWARE! 1/30/2009

If I could rate it a zero I would. Kathy, the owner, butchered my hair, and her claim to be a "master colorist" seems bogus. I almost left when I saw the horrible color jobs that most of her stylists had on their own heads, but I decided to see what a master colorist could do to my hair. All she did was throw a base color on my hair, throw on some bleach and then have an assistant put a toner on my hair for a few minutes. By the time I got home I saw how yellow (UGH) rather than blonde my highlights were, and how the bleach had seeped into the base color (brown) leaving me with red roots. I honestly believe a student could have done a better job. My guess is she is not a master colorist, but a master at padding her resume. Also, in response to the previous review, someone came in during my appointment whose appointment was also not placed in the book, so Kathy had to fit her in. I felt rushed, and I know my hair looked like it had been done by someone who was rushed. Pros: None that I can think of Cons: Fake greenery (dust catcher), all the stylists had bad color jobs, needs remodeling more

OK Salon, Poor Customer Service 2/29/2008

I am not into salons that do not honor appointment times and shift their clients around from person. If you can picture a person sitting on a conveyor belt in a factory going from one person to the next that is the experience you will get with Kathy (the owner). I saw Kathy who is a good colorist, but always overbooks herself which causes you to be pushed off to one of her assistants. If you are paying that person good money to do your hair and a 20% tip the stylist can at least make the time for you. Also on a couple of occasions I made appointments and the receptionist (who is a relative) gave me the appointment card, but forgot to book the appointment. When I called to confirm of course I was not in the appointment book and they said Kathy could "fit me in at a different time"??? Sorry, when booking a month in advance, she should be moving the other person and honoring my appointment but obviously she didn't care too much. A lot of the other ladies there are nice, but I do not recommend Kathy. Helpful tip: Clients know when all you see is $$$ constantly overbooking. When a woman goes into get her hair done, she doesn't expect to be shuffled around to several ladies so you can get everyone in giving them less of your time while you make a couple of extra hundred dollars. Show some class and respect for your clients. How would you feel being treated like that? Oh yeah, little notes on the mirror suggesting clients should buy their hair products from you instead of a place they can get them cheaper can make your clients feel pretty uncomfortable too. As a shopper most people including you would probably look for the better price. Paying for the service and a nice tip should be enough. TOO GREEDY!!! Pros: Good Color Cons: Poor Customer Value/Pushed around to too many stylists more
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Owner Message

  • Commitment To ServiceSalon Nouveau is dedicated to service and value. Our team of hair and skin care specialist are continually educating themselves on current techniques and styles to acommodate the needs of each individual client. Our highly trained staff is lead by Kathy Floyd, a dedicated professional, with over 24 years experience. In her career, she has had the honor to be an educator for two leading color companies. That has allowed her to comprise a team of artistic, talented professionals who are always working together to perfect their skills to better serve you. AppointmentsPlease arrive 10 minutes prior to your appointment. We schedule appointments according to our specialists' availability and specialty.If you are running late, please let us know and we will do our best to accommodate you. Arriving late will likely limit the time allocated for your service ; it will lessen the effectiveness and most importantly your pleasure and enjoyment. As a courtesy to all clients our treatments are completed as scheduled. Cancellations of all spa services require a 24-hour notice. Thank you for your consideration and understanding. Gratuities are not included in the price of services and are greatly appreciated. Suggestions are always welcome. Gift CertificatesIdeal for holiday gifts, birthdays, anniversaries as well as employees and business clients. You can print your gift certificate yourself or email it to your recipient.Salon Nouveau of Orange ParkSalon Nouveau of Orange Park - 421 Kingsley Avenue Bldg, FL 32003 Orange Park, USA - 904-269-9266

Additional information

  • Hours:

    Hours of Operation Tuesday-Friday 8:30-8:00 Saturday 8:30-5:00
  • Neighborhoods:

    Orange Park
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