If I could give this place 0 stars, I would. I had never been to this place before, but after reading some decent reviews, I decided to give it a try. I'm also a student, so their cheaper prices definitely caught my attention.
I decided to call ahead to make an appointment: my first call was at 10:53am. "Cathy" answered, and sounded genuinely pleased about the call. Later, at 12:38pm, I called them again to add another appointment for my friend, who also wanted to get her hair cut. This time a man answered, and after getting I got this information across, he told me: "Yeah, just come whenever you're free." This set me back a bit; does this salon not usually get very many customers? Is that why their hair stylists are always open??
A few minutes later, I realized that there was no point in waiting until 5:30pm to get our haircuts, when my friend and I were both free at that time for a couple of hours, and all we both wanted was just a simple trim. I called again, at 12:41pm, and this is how our conversation progressed ("Cathy" answered again):
Her: "Salon G, how may I help you?"
Me: "Hi, I have an appointment later today at 5:30, but--"
Her: "Is this a joke?"
Me: ".......Excuse me?"
Her: "Is this a joke? You've called, like, five times already today."
Me: "...No, this is not a joke. I was planning on getting my hair cut tonight, and was wondering if you would actually be able to see me now. But, never mind..."
Her: **Hangs up the phone.**
I legitimately stared at my phone in disbelief for five minutes after that conversation was abruptly ended. I would never trust these people with my hair, and neither should you... Although I realize I may have called an excessive amount (THREE TIMES), she provided extremely poor customer service, and unreasonably jumped to conclusions. I never did end up getting my hair cut here - that 27-second conversation deterred me from ever having anything to do with this place again.
There are DEFINITELY better hair salons in the area. STAY AWAY.