I went in to check out Creme de la Mer (this thingie isn't widely sold), and the girl at the counter said - hey, we can just get you a facial appointment with their specialist right now, we had a cancellation! I said, ok, thinking I'll sit in a chair right by the counter. Oh, no - they took me to an honest to goodness spa on the second foor, did a half-hour steaming and massage, and a hand mask with electric mittens! Then fed me Godiva chocolates - all of it free, and sent me on my way. I didn't even buy anything, I was so amazed!!!