Saks Fifth Avenue

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9600 Wilshire Blvd (at at N Bedford Dr)
Beverly Hills, CA 90212

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(310) 275-4211
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Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Saks Fifth Avenue - Beverly Hills, CA
Reviews
( 10 )
( 0 )
( 2 )
( 1 )
( 7 )

Best

I needed a locksmith to open my truck door and I looked online and found these guys to be the best amongst the reviews. I hear horror stories about phony locksmiths all the time s...

Worst

I went to Beverly hills store and purchased a Chanel shoe for $679.69 from Christopher Mouton and had to wait 45 minutes to get a receipt he was saying the computer not working, ...

Editorial review from Citysearch 10/11/2012

So i have been going here for years. I buy my self all the make up that comes out. They have this wonderful girl named Sherri. He does all my make up for all my parties and events. I just had my birthday and they did a fabo job. I looked like a movie star. So any ways i got perfume for bond number 5. Neiman had one and it was like 120 for the bottle, if i recall. I ended up spending soooo much money from a new face to a new smell to new beautiful shoes. Oh my god when the women on this review site say that they love spending in Saks its no lie. This place has everything you need for a fabo time with the gals. From head to toe you look like a million bucks. The people in the make up department are a little pushy, they want to sell you everything for every person that you know. They are like what about a perfume for mom, dad brother sister, friend, boyfriend, blah blah blah. Never ended, they are great though most of the them are so friendly and bubbly with all their clients. more
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I went to Beverly hills store and 6/10/2012

I went to Beverly hills store and purchased a Chanel shoe for $679.69 from Christopher Mouton and had to wait 45 minutes to get a receipt he was saying the computer not working, and had to call for the manager , which is not professional because we bought another item and computer was working !! more
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Poor service, 7/11/2011

I ordered few pants and Jackets, paid over 8K and spent several hours in this store for fitting plus few trips to this store but after 3 weeks the alteration was not ready, and they lost few pants Sales person ,Jane is only pushing to sell ,I will not shop in Saks fifth ave in Beverly Hills more
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VIOLATION OF RETURNS AND EXCHANGES POLICY 5/5/2011

With the original sales receipt, I attempted to return a Torino Belt that was was purchased on June 11, 2008 at the full retail price of $425 plus tax at the Beverly Hills Saks Fifth Avenue store. The belt was never worn and was in salable condition. The Department Manager denied the return stating that too much time had elapsed for a merchandise return. The Saks Fifth Avenue original receipt dated June 11, 2008 states: ""At Saks Fifth Avenue, we want you to be pleased with your purchase. We will gladly exchange, replace, or credit your purchase when it is presented to any Sales Associate in saleable condition at any one of our stores. Merchandise presented after 60 days will be credited based on the current selling price."" The Saks Fifth Avenue website today states: ""At Saks Fifth Avenue, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may exchange, replace, or credit your purchase when it is presented in saleable condition. Full-priced merchandise, with the exception of watches and jewelry, presented after 30 days will be credited based on the current selling price."" The identical Torino belt was being sold at the Beverly Hills Saks Fifth Avenue store today for $425. I was not demanding a refund but was expected a store credit. The Beverly Hills Saks Fifth Avenue Men's Store has clearly violated the published Corporate Returns and Exchanges policy. more
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Rude SA in designer handbag dept 12/24/2009

My friend found a handbag she liked but the price tag was gone. So we asked the SA to help us check the price. While she walked to the computer to check it, I found the price tag and tried to tell her about it. She didn't take a look but kept on saying: ""No NO, that's not it. I know that's not it."" I was a little bit bothered by her attitude but waited in patience while she browsing through the computer system. She couldn't find it there so she started flipping through the catalog. When I saw her skip the page of the exact handbag I tried to tell her about it. She snapped and started yelling at me:""I know what I'm doing, I know what I'm doing, okay?!!"" I was shocked. Never in my life had I seen a SA yelled at customers. Absolutely terrible experience. Saks has a good reputation in both selection and service. Reading all the previous comments made me believe many SAs are making efforts to maintain this reputation. However a single incident like this is significant enough to damage the brand. I hope saks can employ someone more professional to represent them. more
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Best Bridal Salon in Los Angeles 2/14/2009

After dreading the whole dress shopping experience as long as I possibly could, I was off to find the perfect dress for my June wedding. After visiting another big name salon earlier in the day (Monique Lhuillier) where I was made to feel like a naughty child for waiting so long to shop, I was welcomed into the most amazing shopping experience ever at Saks Fifth Avenue. The manager David, was soothing and assuring that here in this incredibly gorgeous space that I was sure to be guided by his amazing staff to the dress of my dreams. Not only did the gracious sales woman, Karen, indulge me by letting me try on anything I wanted, she then guided me to beautiful dresses that could be made in my short time frame. I was never made to feel rushed or pressured into anything, but felt comfortable enough to make a quick decision on a gorgeous Amsale gown that was more beautiful than I could ever have imagined. The sales woman also let me in on all the money saving tips that Saks offered. I was able to save 10% by opening a Saks account, no tax to ship to Hawaii, and free alterations with their gift card events. I've only bought cosmetics in this store with a luke warm reception, but here in the Bridal Suite I truly felt like a VIP customer even though I was on a budget. I would highly recommend this salon for every bride-to-be! Pros: Great Service Cons: I was told shopping during the week is a lot less chaotic then weekends. more
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Absolutely awful service 1/31/2009

if you are looking for your wedding dress, don't bother with the bridal salon at Saks in BH. the rudest service. the saleslady (she may be french) was absolutely rude and was annoyed she even had to speak to us. even though they had the dress i wanted, i choose to purchase it somewhere else. Pros: nothing Cons: rude service, inattentive more
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Great Store 1/10/2009

Saks is a store that I always go back to. Michelle a personal shopper is miraculous and will find amazing things for your body type. Pros: Flexibility more
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Attentive and Knowledgeable Staff, Great Selection! 3/21/2008

I went to Saks for my wedding gown and was helped by Amelia, the most patient and knowledgeable salesperson I've encountered in any bridal salon (and I've been to quite a few!) The salon is gorgeous -- spacious and luxurious, with a selection of some of the most exquisite gowns on the market. You truly feel special and pampered here. The appointments ensure that there are only a few people in the salon at a time so that you get the salesperson's undivided attention. And surprisingly, it's actually possible to get a reasonably priced gown here -- especially if you open a Saks card. Pros: Parking, Service more
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RUDE AND SNOBBY 10/15/2007

SAKS BRIDAL Beverly Hills is awful. Rude. Snobby. Unattentive. I BEGGED Renee Strauss to order my dress, but they could not order what they do not carry. In the end I drove to Costa Mesa and purchased there. Believe me I wish I would have fallen in love elsewhere. Had Costa Mesa not carried the dress, I would have flown to NYC. Instead I drove for hours. Renee Strauss saved me and as a courtesy, altered my dress in their shop. I bought my veil and accessories there as well and everything was perfect. Saks does not train their staff. Their motto should be customer DIS-service. Cons: Rude, Snobby more
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Rude service 10/5/2007

Athough Saks has a good reputation and convenient parking, I would not reccommend their bridal department to anyone. When I arrived promptly for my appointment, the sales lady was working with another customer and would not acknowlege me. Since she was dressed unprofessionally, I wondered if there was a sales person at all. After browsing a little and being ignored, I crossed the floor to the other formal sales person who led me to the bridal department to explain to the lady that I had an appointment. The bridal sales person angrily snapped ""She'll have to wait!"" The other woman was apologetic, but there was no way I wanted to stick around for someone with that attitude to help me, so I left. Very dissapointing and hurtfull! more
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Saks is a great place to shop at 9/4/2007

I dont know what the comment below abt Saks employee being rude...My friend and I weren't dressed to the nines but we were treated with so much respect, so not sure what the ""21yr old"" is talking abt. I love Saks and would shop there again.... more
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Saks is a wonderful place to shop! 10/11/2006

I have been a Saks customer for YEARS and I have never had any such problems that the previous reviewer(s) stated. The staff has always been very solicitous and helpful, even if I ended up buying nothing. Dan Rutledge in the Shoe Salon is the most wonderful salesperson EVER. Ask for him and you will never be sorry. Carolyn Walfish who heads Lancome downstairs is an amazing makeup artist and she will give you a fabulous makeover. Lorraine Dave who is in the jewelry section has great taste. The ladies who work on the 2nd floor (American Designer Sportswear) are all fantastic. I've gone in there looking like a scruffy baglady and have always received stellar service. We spend at least $5,000-12,000 there annually and always look forward to the bonus card that gets me a new handbag or some fabulous shoes. In general, I'm in love with Saks! Pros: Free parking all day for being a Saks First card holder Cons: None! more
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RUDE! 8/17/2006

SUCH a rude staff. i went with a few friends wearing designer jeans, a ralph lauren polo, carry an expensive bag. as i went from department to department i could feel the employees' eyes on the back of my neck. they acted as though i was going to steal something at any moment. i'm 21, not 12, i don't need to be watched in a store like that. i was going to buy a pair of $200 jeans, but i took my money elsewhere when a woman said ""if you're just looking i suggest you leave."" i'll never go back. more
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No Trunk Show - NO SELECTION 12/23/2005

I shopped Saks because I grew up in Beverly Hills. I was disappointed. If there is no special event, the selection is miniscule. The saleslady had no idea what was what and left me in the fitting room by myself to try the dresses on. No, I did not end up here, There are so many other options. Pros: neighborhood Cons: selection, cleanliness, worn-out more
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Limited Selection 11/10/2005

Saks has a limited selection of bridal gowns. There alterations are poor. They demand an appointment even if no one is in the salon. I would not go back. Pros: Location more
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great designer dresses, great service 10/20/2005

if you're looking for top of the line designer dresses, then you've come to the right place. amsale, badgley mischka, reem acra... they're all here. by appt. usually, but you're always welcome to browse. the gowns are beautiful and expensive, but hey, you get what you pay for. Pros: service, quality Cons: expensive more
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Editorial

  • In Short
    Saks is the retail hub for classics like Calvin Klein, Donna Karan, Michael Kors, Kate Spade, Ralph Lauren, Prada and Badgley Mischka. This department store gets props for its...

  • 6/20/2008 Provided by Citysearch
Additional information
  • Hours: Sun 12pm-6pm, Mon-Wed 10am-7pm, Sat 10am-7pm, Thu-Fri 10am-8pm
  • Payments: Master Card, American Express, Visa
  • Neighborhoods: Beverly Hills
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