I have no idea why the store management would let Rob M. work the 15 items or less line during the busiest time of the day. This individual really needs to work on his people-to-people skills. I understand that the weather conditions outside are not the best, but that does not give him a reason to be rude and nasty to the people that are the reason for his paycheck. I doubt that I will go back to this particular store. If I do I will make certain that I go to a different line. One he is not the cashier of.