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Safety Mini Storage - 1 partner Reviews - 13750 Holmes Rd, Kansas City, MO - Rental & Leasing Business Equip Reviews - Phone (816) 943-9922

Safety Mini Storage

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13750 Holmes Rd
Kansas City, MO 64145
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(816) 943-9922
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The on-site manager is rude and unhelpful. I would not want her handling my personal information. I went in to rent a storage unit for 1 month, because I'm moving and I wanted to ...

Horrible, rude customer service 7/31/2010

The on-site manager is rude and unhelpful. I would not want her handling my personal information. I went in to rent a storage unit for 1 month, because I'm moving and I wanted to store my boxes so they're ready to move. As soon as I said I only needed it for a month, she rolled her eyes and acted like it wasn't worth her time. While I was filling out the form another customer came in to pick up his Uhaul. She took a look and said ?I don?t know what you?re talking about, I don?t have any trucks.? The man showed her a printout that specifically said he was supposed to pick up a truck there but since she didn?t have a truck she made him leave. She told him he would have to go to a main Uhaul location where they could look up the information, she would not even pick up the phone to call Uhaul and find out what was going on. Once I was done with the form I commented to my wife, ?That was a lot of information.? The manager got all defensive and said ""That's how we do it."" She started going off into a whole speech on it but since there were a lot of other people waiting I just said, ""It's fine, you don't have to explain it."" Cons: Manager is crazy more
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Additional information

  • Payments:

    Master Card, Visa
  • Neighborhoods:

    South Kansas City, Martin City
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