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Safetouch Security Systems - 75 Reviews - 9600 Sunbeam Center Dr, Jacksonville, FL - General Business Consulting Services Reviews - Phone (888) 768-3936

Safetouch Security Systems

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9600 Sunbeam Center Dr
Jacksonville, FL 32257
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(888) 768-3936
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Reviews

( 60 )
( 3 )
( 1 )
( 1 )
( 10 )

Best

Anthony was very prompt and professional upon arrival. He immediately knew exactly how to correct the issue at hand. Within a short of time he had our system back on line and wo...

Worst

Giving 2 stars only because technician (Allen B) was great, otherwise would have been a 1 (at best). I received a call on my way out of town that one of my motion detector batteri...

repair to security system 11/8/2018

Anthony was very prompt and professional upon arrival. He immediately knew exactly how to correct the issue at hand. Within a short of time he had our system back on line and working securely. He definitely is an asset to SafeTouch Security. Thank You! more

Sam G. 11/6/2018

Sam was efficient, friendly and very knowledgeable. He found a broken wire in our Master Control Box....which means we have not been getting security service for who knows how long. We were very appreciative of his thoroughness. He rates a five star in our book. Shirley Seals - Sorry Sam if this did not go through. more

Safe touch review 10/25/2018

Anthony arrived on time and did his job as he should. He knew what to do. He was very personable and helpful.Had a good sense of humor.Well done Anthony!! more

Excellent service 10/23/2018

Technician was on time and prepared. He knew what the issue was and didn't waste time resolving our issue. Courteous and friendly. We appreciate SafeTouch more

JOEL F. 10/9/2018

Joel was my technician, he came out today to fix my motion detector, super sweet guy, he actually was my technician a few years ago also, very friendly and was quick to fix the problem with my alarm! more

Installation Review 10/4/2018

Technician was prompt, courteous, and efficient. Took time to explain installation locations and options. Very professional and through. more

Service 10/2/2018

Justin J responded to my house to replace a battery. He arrived early, did the service, and then checked to assure there were no other issues. He replaced another power surge issue, checked my partitions and corrected a problem that was long standing and reported MULTIPLE TIMES. The Guy should be a Field Training Officer or Supervisor, because he could teach others how its supposed to be done, from customer experience to problem solving. He did it in a timely manner and left nothing to question. 5 stars more

Very professjonal 9/26/2018

And patient more

ALLEN B. 9/21/2018

ALLEN B. WITH SAFETOUCH DID A FANTASTIC JOB!!! HE KNOWS HIS JOB WELL!!! more

Excellent Service 9/15/2018

Mark G. Arrived in a timely manner, was personable, fixed the problem, and answered some questions that I had. I am more than satisfied with the service he provided. more

Excellent Service 9/10/2018

My appointment with Safetouch was between 10 and 12. Anthony arrived a bit past 10 checked out my system, replaced a detector, and repaired another. He was efficient, courteous ,and professional. I would be proud to have him on my team of coworkers. Thanks again,Anthony. more

Outstanding Service 8/22/2018

Nick B. installed a replacement (update) system. He was professional, helpful in explaining how to add smartphone capability, and thorough. It was a pleasure to have his expertise "on the job." He's a five star! more

CANCELLATION POLICY 6/2/2018

BUYER BEWARE! $$$ RIP OFF If you need to cancel your contract early due to moving, sold your home or even going into a assisted living facility SAFETOUCH SECURITY SYSTEMS will not let you out of your contract. They don't offer an early termination fee like most contracts. You must keep paying your monthly monitoring fees even though you no longer live in the house for possibly years or you can full pay all the months left in your contract in advance, just like a bad gym membership. more

Safetouch technician service performance 1/3/2018

Justin (the technician) was knowledgeable, competent and extremely professional. My wife and I consider this technician to be a valuable asset to your company. Safetouch should do all they can to keep and recruit individuals of the aforementioned caliber. Hiring such technicians with similar attributes would make it difficult for other companies to compete against such service. more

SafeTouch - Mark G 1/2/2018

Mark was very pleasant and knowledgeable about my security system. He was on time, and was able to quickly resolve the issues with my system. Thank you! more

Safe Touch Security 12/14/2017

Brad performed the installation at our house this morning. He was on-time, very courteous & provided thorough instruction on how to operate the system. I would definitely recommend Safe Touch. more

Best of the best 12/6/2017

Richard B was very professional and knowledgeable. He was on time and got everything set up quick. I love my safetouch alarm!! more

Safetouch technician exceeded expectations. 11/30/2017

Ten points out of ten. more

InstallerComments 11/29/2017

Bryan arrived as scheduled, performed installation procedures as required. Successfully tested the equipment and saved us money on the installation of a smoke detector. He was very professional, explained the system to us, assisted setting up the safetouch app. We were very happy with the experience and his professionalism. more

Safetouch Security Tech. Vincent Caballer 11/18/2017

He was very very helpful. He is definitely a start to the company. We love our system so far so good. Vincent Caballer definitely gets 5stars in my book more
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Owner Message

  • SafeTouch Security is Tampa's most trusted security company. With over 20 years of experience installing and monitoring security systems.

Additional information

  • Neighborhoods:

    Southeast, Mandarin Station/Losco
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