I witnessed one of their grounds maintenance workers accidentally fall into my car while holding a leaf blower. Another woman also witnessed the worker at the side of my car. (I was actually IN the car when it occurred.) There were resulting scratches on my car door handle. I reported the incident to the company's operations manager, who photographed the car's door handle. I got TWO quotes for repairs and submitted the LOWEST quote to the company. Yet, both the vice president and the president of this big company, in separate conversations with me, told me they ""weren't going any further"" with reimbursing me...that they thought my claim was a SCAM... One of them told me to never call them again...and they BOTH hung up on me without cause. These two men were extremely rude and unprofessional with me (a 41 year old, responsible & honest woman and former teacher). They basically accused me of lying, even though both I and another woman were eye witnesses to their employee falling into my two-week old new car with his leaf blower. Basically, they refused to take responsibility for scratches on my car caused by THEIR employee while on the job. Now, would I take time off from work to get TWO quotes if this was a scam? I don't think so! These two men can't distinguish between a valid claim (ONLY $100 repair) from a responsible community member and scams other low class people might pull... I was shocked at their treatment of me. Their TOP TWO leaders were unprofessional and extremely rude.