We couldn't be happier with the treatment we received from RV's Northwest. There aren't many Arctic Fox dealers east of the Mississippi, so when we were visiting the Northwood factory in Oregon and our grandkids in Spokane, we decided to stop in and browse. Based on everything we saw and everyone we talked to, we decided to purchase our AF32A from RV's Northwest, and have it shipped back to Pennsylvania. Not entirely normal, we know, but we'd do it again in a heartbeat. There were a few problems between what we ordered and what was delivered, and it took just a phone call to sort everything out to our complete satisfaction. Amazing team, great people to work with. Oh yeah, quite an impressive trailer as well!