On June 10th 2010, I visited Rustika Cafe to order my 40th birthday cake. Description was to be lavender fondant over the cake, with deep purple stripes and black stripes like a present and in between the purple stripes pink stripes thinner. A number 40 in the middle and lil dots and what not for decoration. Italian Cream Cake. Costing me $175.00. Upon picking up the cake on and for July 10th 2010. Not even two miles down the road and the 4 of the 40 fondant broke. After cutting into the cake, the fondant was extremely difficult to cut through and into. The cake was very dry, the bottom of both 12in round cakes were burnt, the fondant was extremely thick, and to thick to even eat, the buttercream on the cake had almost NO flavor and it was not decorated to specification.
On June 12th my boyfriend took in what was left over, HALF of the cake. he explained in full detail of everything that was wrong, and proceeded to state, this will be a grave review over all the review websites. The co-ownder and wife of the owner, just looked at my boyfriend and stared. Did NOT even offer a credit, a refund, half credit for the half NOT eatten or even an appology. I am running into a lot of businesses that DO NOT practice what once used to be Standard Business Practices. This place may be good for the cafe, I would not know, but as for as professionally done cakes, THIS is a DON'T GO TO Place.
Pros: Nice Establishment, cosmetically
Cons: Their Professional Cakes, Fondant