Mr. Cottrell is rude, disrespectful and has a staff that is limited in customer service. If you're a contractor or just need building supplies for a project, want town gossip and local billy-bob treatment, then this is the place to go. I think the owner suffers from multiple personality disorder. We were treated one way on one visit, then Mr. Cottrell came completely unglued the next time we entered his store. He's obviously not interested in keeping a good customer base. Rude, rude, rude man! Hoping Lowe's or Home Depot open soon to put this place out of business!!