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Russel Mazda-Subaru-Volkswagon - 21 Reviews - 6624 Baltimore National Pike, Catonsville, MD - Auto Repair & Service Reviews - Phone (410) 744-2300
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Russel Mazda-Subaru-Volkswagon

6624 Baltimore National Pike
Catonsville, MD 21228
(410) 744-2300
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My salesperson was a top-notch rep; give him my highest rating! He did a fabulous job and was really easy to work with.


All reviews seem positive

very efficient group 5/26/2011

Excellent salesmen! They were very professional and congenial. more

GREAT! 5/2/2011


Accommodating and efficient. 4/18/2011

Salesperson was very friendly, easy to work with, worked with us to make the sale more

Great to work with! 4/11/2011

Unlike other sales representatives Young Lee has actually been very flexible throughout our decision making towards a brand new car. Needless to say we are loving our new car and so far do not have many problems. more

Highest ratings! 4/4/2011

My salesperson was a top-notch rep; give him my highest rating! He did a fabulous job and was really easy to work with. more

Outstanding! 3/23/2011

Outstanding sales team! Very very happy and will be going back very soon for another vehicle for my daughter! more

Top-Notch Service! 3/10/2011

My service provider was excellent! My car was in for over a week due to the part being on back order – not their fault. It was nice that they took the time every couple days to contact me just to keep me informed with what was going on. I appreciate how considerate they are. more

Thank you! 3/4/2011

My sales guy was very helpful and stayed with me through out the whole process thanks to everyone that was involved to get the deal done! Thanks again for all your help and understanding in what I was getting in my purchase. more

Professionals! 2/16/2011

The service department was very busy the day we dropped our car off. Despite this, they were very professional and treated us very well, even offering to wash our car. Thank you for excellent service! more

Best customer care! 2/3/2011

Actually, since my purchase of my car I have NEVER had a bad or negative experience with Russel Subaru..... Last time I showed up on a very busy day without an appointment. Everyone was very friendly & showed me the utmost of customer care. Won’t go anywhere else! more

Never been let down! 1/6/2011

I am always satisfied with the great service at Russel. The staff at Russel Mazda is the best, they take care of the customer and are very professional. I trust Russel Mazda to give me outstanding services and I have never been let down. more

Job well done! 12/30/2010

If I had to pick a perfect place to buy a car this would be it! I was not happy about having to get a new car after my car broke down, but the staff at Russel Mazda made my experience a pleasure. They kept me within my budget while meeting all my needs. They even got me GPS in my car! I left in a better mood than I came and in my book that is a job well done! more

A visit worth sharing 12/30/2010

When I drove on to the lot I was greeted by many smiling faces. I was very guarded as I entered the dealership and I did not want to be swarmed. But at Russel Volkswagen I was not pressured and no one attacked me as soon as I got there. I was given time to look around I was approach in a calm fashion. It made the whole experience very easy to handle. more

Staff that cant be matched! 12/30/2010

Across the board I only have good things to say about Russel Subaru. I had a wonderful experience from start to finish. The staff was excellent. The inventory was stocked and I ended up driving off the lot in beautiful new car. I could not have done it without the staff. They were so helpful and really put my mind at ease during the whole process. more

What I wanted! 12/22/2010

Thank you Randy for humoring me with a search for a green 2010 subaru. Although the purchase felt spontaneous, I had spent a lot of time last year researching vehicles and after test driving the vehicle in November I knew it was what I wanted! I am very excited to have this vehicle and I am confident it will serve me well more

Impressed with the Staff. 12/9/2010

Excellent place to buy a car and have it serviced correctly and with the customer in mind. The staff was very nice and friendly. I was met with a smile and they made sure I had all my questions answered. I love the facility. Wi-Fi was available when I was there. Please go check out what they can do. They are excellent. more

Pleasant experience 12/9/2010

I have nothing but praise to give to the Folks at Russel Volkswagen. They greeted me with a smile and then passed it along to me as I left. I left happy and satisfied and with a beautiful car. I would recommend this dealership to anyone looking to purchase a vehicle. more

Russel Subaru! What a wonderful dealership!! 9/22/2010

Hands down for all the workers at Russel Subaru! What a wonderful dealership that always put a smile on their customers face! I really really enjoy my visit at this place! Very well organized and cohesive between team members! My buying process was made extremely easier than ever imagined! I feel like I’ve saved so much buying from here and I have to thank Russel Subaru for a job well done! I applaud you! Fantastic job! more

I will definitely recommend Russel Volkswagen to all my friends 9/8/2010

I usually don’t write reviews on any websites but let’s make this an exception. I was treated poorly with other dealerships but Russel Volkswagen took great care of me like I’m part of the family. They answered all my questions in a short amount of time, which I totally appreciate due to my busy schedule. I will definitely recommend Russel Volkswagen to all my friends and I’m pretty certain they won’t be disappointed cause I sure wasn’t! Thanks again. more

Melvin makes me feel extremely welcome upon my first arrival 9/8/2010

First time at Russell Volkswagen in this location and I’m quite impressed! I’ve hear many great things about this place and so far, everything seems to be accurate! Melvin makes me feel extremely welcome upon my first arrival. He took the time out to show me the entire new car selection. Very knowledgeable fella! My most favorite was the 2010 Volkswagen Jetta Compact since it’s the perfect size for me! It was like love at first sight! I love how comfortable the car is but most of all, I love the price! I feel like I got a great deal! Thank you so much! more
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