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Runner's Den - 3 Reviews - 6505 N 16th St, Phoenix, AZ - Shoes Reviews - Phone (602) 277-4333

Runner's Den

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6505 N 16th St
Phoenix, AZ 85016
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(602) 277-4333
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Runner's Den - Phoenix, AZ
Runner's Den - Phoenix, AZ
Runner's Den - Phoenix, AZ

Reviews

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Best

Holy smokes! I had no idea there was so much that went into picking out a running shoe! The guy that helped me at Runner's Den watched me walk, and then took me outside and had me...

Worst

My mom bought a pair of shoes at the Runner's Den and was improperly sized. The shoes were only worn once and the manager is not willing to return the shoes. It appears to be th...

Buyer Beware 12/8/2010

My mom bought a pair of shoes at the Runner's Den and was improperly sized. The shoes were only worn once and the manager is not willing to return the shoes. It appears to be the work of a deceptive employee backed by the manager. Buyer beware. more

Awesome! 5/11/2010

Holy smokes! I had no idea there was so much that went into picking out a running shoe! The guy that helped me at Runner's Den watched me walk, and then took me outside and had me run. The result? The most comfortable pair of running shoes I've ever owned! Highly, highly recommended. Pros: Awesome advice Cons: Small Parking Lot more

Be Careful About Returns 11/15/2009

This is a great place to shop, unless you have to return something. I bought a pair of shoes and socks, something I have done for many years at Runners Den. After wearing the shoes a couple of times only on a treadmill, I realized they were not a good fit. I had the receipt and the purchase was made 1 month ago. My plan was to return the shoes and buy another pair with a better fit. I assumed the return would be easy. I was wrong. The store manager was very rude. He was unwilling to return the shoes and socks. Finally, he agreed to return just the shoes and said, how lucky I was that he would take back used shoes. Again, the shoes were worn inside on a treadmill a couple times. Then he asked me if there was another store that would take back old shoes? To answer his question, YES. Road Runners has a better return policy - customers do not get hassled. Plus, the prices are slightly lower. I hope this information helps. more
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Additional information

  • Hours:

    M-Thur: 10am - 7pm Fri: 10am - 6pm Sat-Sun 10am - 5pm
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Camelback East
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