small place, smaller than a small studio apt...have to carry your pets around. when you call, get ready to be placed on hold...i just called to try and set up an appt...i go once a year at the most for shots; always a problem. Dr. Ruiz seems nice, but the other doc that comes in is rude and should not be in the business working with animals. So today i switched up to an animal hospital on 7th ave. However, if you like small places vet places and have a cat, then perhaps central phx hospital is for you.