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Royal Moving and Storage - 147 Reviews - 6825 Arlington Expy, Jacksonville, FL - Rental & Leasing Business Equip Reviews - Phone (904) 479-4516

Royal Moving and Storage

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6825 Arlington Expy
Jacksonville, FL 32211
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(904) 479-4516
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Royal Moving and Storage - Jacksonville, FL
Royal Moving and Storage - Jacksonville, FL
Royal Moving and Storage - Jacksonville, FL
Royal Moving and Storage - Jacksonville, FL

Reviews

( 124 )
( 10 )
( 2 )
( 3 )
( 8 )

Best

OUTSTANDING, and PROFESSIONAL team of 3 packed me up today. Same day delivery to Pensacola, FL. I will definitely recommend this established company to anyone in need of movers ...

Worst

We recently moved our family and used Royal Moving Company. We only had large furniture left in our house because we had moved all the boxes and small furniture ourselves. Althoug...

Well established moving company - Royal Moving. Storage 3/29/2017

OUTSTANDING, and PROFESSIONAL team of 3 packed me up today. Same day delivery to Pensacola, FL. I will definitely recommend this established company to anyone in need of movers locally or for long distance. Thank you Royal Moving Storage. more

Royal moving 3/18/2017

Mike and Eric were great. Came on time. Very neat. Did a great job highly recommend! more

Royal Moving 3/16/2017

Mike, and his boys. Eric and Joshua wonderful and sweet young man .. I'm very happy and please with the service Royal Has provided .. Thanks!! Mike you rock! more

The experience eas awful! 3/12/2017

First and foremost, the owner called the potential client (my friend), after they left a bad review. He proceeded to threaten her by saying he "knows where she lives, and he "knows the address she is moving to." This is completely unacceptable behavior from anyone, let alone a business owner. The trouble started as soon as the movers showed up. It seemed they were instantly frustrated by the amount of items they had to move. They were rude and ready to leave. They insisted that the details of the move had changed since the scheduling had been done. They certainly had not. The employees proceeded to say did not have enough people to do the job. They also said "this will take at least seven to eight hours." and they would "need a team of three people. As I said it was like they did not want to work. The employees then told my friend "We don't work with people like you." Insinuating she lied about the move. Then they proceeded to leave the apartment, with no other words spoken. This level of unprofessionalism is outlandish, to say the least. I would not recommend this company to anyone. more

Outstanding job 12/16/2016

I was extremely impressed with the movers. They worked non stop for 6 hours and helped me setup the garage as well. Price was very reasonable and I would recommend them to anyone. more

Top notch move... pro & con 12/6/2016

Rainy day moves can be extremely stressful BUT Jake & Ronnie (Royal Moving) alleviated the majority of the stress by being on time, courteous and keeping the hustle up throughout the move. 1 slight disappointment with the news of additional fees being added on after my info was provided... sorry office, not all fees disclosed in quote nor was a difference in method of payment. more

Great Movers 12/1/2016

Royal movers were easy and fast. Would highly recommend to everyone. more

Excellent Service 11/18/2016

We had Josh and Rob move a leather sectional for us that was a couple of years old. They moved it like it was brand new. Excellent service, timely and affordable. We are moving in the next few months and we will definitely use them again more

Very professional! 10/3/2016

These guys were extremely helpful! Very nice and very professional! I live on the third floor so they definitely had their work cut out for them! They were very great! Will use them again! more

I would most definitely use this company again ! 9/29/2016

28 Sept 16 I grew up in a family owned/operated moving/storage business and I can tell you these guys ( Ronnie and Anso) were the best ! They arrived on time and their work ethic was at the top of the chart ! They were professional, detailed oriented and handled everything with kid gloves ! I can't say enough good things about these two employees as I happen to know what hard work they accomplished in such a short amount of time ! They would definitely be my go-to movers if I needed to make another move ! -Cindy B more

Horrible service! 9/11/2016

Never use Royal Moving and Storage! On 8/27 I was told movers would arrive between 12-2 PM, they showed up at 3:55 PM ... the weather wasn't that great that day so I gave them the benefit of the doubt! There was very little communication on their end. However, it did take them 3.5 hours to move my one bedroom amount of furniture...probably because Wayne kept stopping to eat his lunch and to spill macaroni on my floor. When they were leaving he also handed me his trash to throw away!! I stored my furniture with them for 2 weeks until my place was ready... which cost $133.75...not bad I guess! My moving day came and they scheduled the move between 9-10 AM.  Wayne mentioned they planned to load the truck the afternoon before so they would be on their way early. Well at 10:30 AM, I decided to call and the man said they had about 30 minutes left of loading and would be on the way! So at 11:30 AM when no movers had arrived... I called again ... and mentioned that they were late the last time and that I had things to do today if they could please give me an accurate time of arrival, he said 1:00 PM. He did give me $25.00 off... which is nice but this is also super inconvenient! Then the movers arrived at about 12:50...whoa on time!! They wanted me to pay immediately without seeing my furniture and making sure that everything was all there after being in storage! Three pieces were damaged... my couch had a rip on the arm rest, my night stand had a gash in the front, and my TV stand also had a gash! My parents warned me about these guys... they used them a few years back and they broke the water pipe when unhooking the washer and dryer and refused to call a plumber and tried to fix it themselves! So never again... I spent over 1,000 dollars throughout the process only to have my  damaged and deal with their tardiness! RESPONSE FROM Royal Moving: We must respond to this review because there are some false statements made. We do give a window of 2 to 3 hours for arrival time just to avoid any inconvenience. During the moving day, we had to deal with lots of rain, which made it difficult to arrive at the expected time. Our movers are trained professionals and would never eat on a job. This we believe to be a false statement and it is the first time that we are hearing about it. We will gladly fix any damaged item. We have not been notified of this. more

James and Adam terrific!! Great experience! 9/10/2016

James and Adam terrific!! Gray experience! more

Frank,AJ,Anis 8/20/2016

Great job hard workers with a great attitude . more

Move was great! 7/1/2016

Everything went well and Mack and his crew were great!! Thanks! more

excellent company 3/4/2016

Corey and Eric did an outstanding job moving our office furniture and medical equipment. They really know what they are doing in a timely manner. I highly recommend this company. more

AN EXCELLANT JOB FROM JAX TO ALABAMA 1/3/2016

Robert, john & Nerman did a great job packing up in Jacksonville. Robert & John did a great job unpacking the truckload in Enterprise, Al. I would recommend your company anytime. Thank you, Ann Cook more

Great service and they worked hard and fast 10/10/2015

We were very pleased with the service we received the day we moved. The 3 guys that moved us were great. They worked hard and fast. They weren't in it to try to dag out the day. They came on time and were very careful with moving all of our items. I recommend using them if you need someone to move you!! more

Glad I Decided On Royal 9/29/2015

All went well. Had 2-man crew who were friendly and courteous. Worked steadily and kept a good attitude throughout. Arrived at house shortly after we did, showing that they did not stop to shop or eat on our time, as I had read that other movers have done. They were careful, and even moved a cheap, rickety chest-of-drawers with care, warning us that they couldn't be responsible for how it might arrive. It wasn't any more rickety when it arrived at the new place. They were pleasant to the end and I had a great experience with them. We offered them water but they said they had some. I did give them each a large tip, because they deserved it. Gave 4 stars only because much of the time they were a little noisy going down the stairs from the upstairs apartment. Probably because they used an upright dolly a lot, pulling it backwards down each step. The stairs were concrete and after several times of the loud, sharp noises down 10-13 stairs, neighbors downstairs started cursing and left. I thought that part was a little loud, but don't have the answer on how it could have been made quieter, except to carry those things. Otherwise, I would definitely recommend them and I plan to use them again. more

Five Star Service - Fast, Friendly & Affordable 7/16/2015

I am very pleased with the service I received from Royal Moving. They were fast and efficient. They moved several heavy and fragile pieces of furniture in less than two hours. Everything was carefully wrapped and moved. Nothing was damaged or broken. I would highly recommend Royal Moving to move anything. I will always use Royal Moving in the future. Thank You for the Five Star Service. more

Outstanding 6/29/2015

We were completely satisfied with our move from a storage facility to a home we just purchased. It was very hot and it rained several times but the guys kept working. They were the hardest working group of guys we've seen in recent memory. We were not concerned with the time they took to load the truck and we encouraged them to take a lunch break. They kept up the pace stopping only for an occasional drink of water. They brought plenty of pads, extra boxes, and treated our belongings well. They stayed upbeat, friendly, and helpful the entire move. Wayne, Michael, and Mel, thanks for a successful move with no stress. I would use Royal again in a heartbeat! more
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Owner Message

  • Call (904) 724-6683 for a Free Moving Quote. Local and Long Distance Movers serving northeast Florida since 1985. Specializing in Residential and Commercial Moving. Fully licensed and insured. Providing Moving Service, Storage Units, and Moving Supplies. Local Movers in Jacksonville, FL. Serving Jacksonville, Orange Park, Green Cove, St. Augustine, Fernandina, and all surrounding. movers,mover,moving companies,moving company,local movers,long distance movers,moving,storage,boxes,moving supplies

Additional information

  • Hours:

    Monday-Sunday
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Arlington, Greater Arlington
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