I have a 14 yr old honda civic w/60,000 miles on it. Yes it is old and ugly, but thought it would run for 200,000 miles, so I keep it as a second car. Service advisor at Roush was pompus and treated me like a pauper and wouldn't give me a date of when they would look at it. It has been 3 days and they have not called back. I had a friend call and ask when they could get their car in and surprisingly there is an appointment first thing tomorrow. Mine still sits there.