The customer service is not the greatest, and going on Friday nights when they're busy can be disastrous (twice we've seen people's orders getting lost, and they don't get their food for over an hour). However, the pizza is always very good, the salad bar is well-stocked and full of variety, and they have a large separate room that can be reserved for 2-hour increments for free. This is an excellent meeting place for organizations, birthday parties, sports team parties, family reunions, etc. A nice place to take the family for dinner, and you can usually find coupons in the mail, or at the company's web site.
Pros: great pizza and salad bar, plenty of tables, large room you can reserve for free
Cons: staff has a hard time handling busy times, so avoid Friday nights