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Roto-Rooter Plumbing & Water Cleanup - 5 Reviews - 3603 Metro Parkway, San Antonio, TX - Other Reviews - Phone (210) 658-7500

Roto-Rooter Plumbing & Water Cleanup

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3603 Metro Parkway
San Antonio, TX 78247
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(210) 658-7500
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Reviews

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Best

Prompt response in about an hour. The techs were professional and clean in my home. gave me prices up front before work and ran a camera down my line when I purchased a line clean...

Worst

All reviews seem positive

Good Honest Service 6/17/2011

Prompt response in about an hour. The techs were professional and clean in my home. gave me prices up front before work and ran a camera down my line when I purchased a line clean out. This helped me to see what other trouble I had. Very Satisfied! more

Roto-Rooter Plumbers 05/30/11 6/7/2011

Roto-Rooter plumbers are great! We had been having problems with the toilet in our guest/kid's bathroom for a couple of weeks. I tried everything I could think of to fix it but wasn't getting anywhere. I finally had to call a professional when I realized that we were having company over for a Memorial Day bbq and really needed that toilet fixed quickly. I was first surprised that Roto-Rooter was even open that Monday and next surprised when they said someone would be at my home within an hour! Donald arrived right on time and quickly alerted me to a few problems we were having. He gave us price estimates for all the work we needed before starting everything to make sure we were comfortable with it. That was much appreciated. Donald found the major problem I had called in about (which turned out to be an object that was stuck in the pipe of the toilet thanks to my 2 yr old!) and tried every trick in the book to get it out. He never gave up and was very careful not to crack the toilet or cause any further damage with the tools he used. When he was through dislodging the object, he helped clean up the floor and put everything back in place and offered us some very helpful tips for our other plumbing issues. He alerted us to the future problems we might have if we don't start taking care of the shifting issues we are experiencing under our home (which we were completely unaware of!) Donald and Roto-Rooter of San Antonio truly saved our Memorial Day. Can't thank you guys enough!! more

unclog kitchen sink drain 6/2/2011

Good: Service man Roberto Rodriguez was friendly, efficient, thorough and did a good job.. Bad: No complaints. Improvements: Would like to have senior citizen's discount. Other: none. more

Roto-Rooter gets to the root of the problem 1/17/2011

What a day! We were busy cleaning house when all of a sudden I walked into 1 of our bathrooms and the floor was flooded. About the time I was saying, " what the heck....my daughter yelled that the hall bathroom was flooded and the tub was filling up fast. I immediately checked the masterbath and sure enough there was water flowing everywhere. I called SAWS and they came out and checked their manholes and said to call a plumber. We called 3 companies and our home warranty people. Everyone said it would take 3 - 8 hours to get ahold of someone and send them out. " 3 TO 8 HOURS!!!" You don't tell that to a woman, at 9:30p.m. with kids and house with no usable bathrooms ! My brother suggested I call Roto-Rooter. He had used them before, and was very pleased. Jon was out within the hour. WITHIN THE HOUR!!. He took over and was able to clean the main cleanout and afterwards sent a camera down to check out the line. It was determined that there was a main break so he gave us the necessary paperwork to give to SAWS for them to check it out. Jon was very easy to talk with, he didn't mind my husband and brother hovering over him asking him questions as he worked. He explained everything to us and was just a life saver. THANK YOU JON DUNCAN! more

plumbing service 11/6/2010

Great service by plumber roberto,serviced on 11/06/2010. more
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Owner Message

  • When San Antonio needs a plumber, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Residential & Commercial Services. Trusted & Recommended since 1935, Roto-Rooter offers unmatched plumbing services backed by an 80+ year reputation for quality.

Additional information

  • Neighborhoods:

    Northeast San Antonio
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