I have 2 boys- 1 is 16 and the other 19. For those of you that have teenage kids at home you already know what I am talking about. They always clog their toilet!! I refuse to try to unclog it. My philosophy is if you clog it you can unclog it!! Unfortunately in this case it wasn't working. I had to call in the experts. This guy was at my home less than 2 hours after calling. He fixed everything up for me not only in the toilet, but in their sink as well!! Very reasonably priced, very polite, and very courteous!! If I ever have a need for a plumber in the future I will definitely be giving them a call again.