I'd been having problems with my kitchen sink draining for the past 3+ years. Usually, when it blocked, I could force the blockage through using the waste disposal... but this time it wasn't going anywhere easily.
I called the Roto-Rooter in my area and Joshua came out around 1 hour later. He was very friendly, professional and courteous.
He was experienced enough to know what the problem was by ""the feel"" of the equipment working in the drain line. (I know it's not BS, as I work with tools often and you do learn to know what is happening, even if you can't see it).
The job was done in around 25 minutes and I even got a $30 off coupon from the Roto-Rooter website (which the guy on the phone had told me about).
I wouldn't hesitate to recommend this company to my friends and neighbors.
Pros: Friendly, professional service. Money well spent.
Cons: It's not free