I had a great experience with Roto-Rooter. We had a clogged basement drain, and it obviously turned into more work than what we had anticipated. Jason, our Service Professional) was great. He explained everything that was needed, the procedure, cost, and time. He was professional and informative. He was also very upfront and honest about the work and what was needed vs. what was not needed (which we appreciated. This was a two day job over the weekend, but when it was done it was great work. I would definitely recommend Roto-Rooter to anyone.