Great service! They got the job done. Had a problem of all the upstairs water coming out of downstairs commode before. Turned out to be a broken pipe outside. When the same symptoms came again yesterday, I was not happy. Tried to get it done myself, to no good. I hoped I didn't need a plumber to do major work again. I went online to find the nearest Roto-rooter, which was in Lombard. I called early in the am and they said they would be out within 3 hours. I missed the first call, so my fault that they were not here sooner, but still was within their estimate. Bill showed up and was very professional. He looked at the problem, and told me what he planned to do and the cost. Within 10 minutes after he started the clog was cleared. He continued to route the lines to be sure he got all of the problem. He was clean and did not leave any mess. I would not hesitate to recommend Roto-Rooter. Quick, clean and thorough!