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Roto-Rooter Plumbing & Drain - 97 Reviews - 3603 Metro Pkwy, San Antonio, TX - Plumbing Contractors Reviews - Phone (210) 658-7500

Roto-Rooter Plumbing & Drain

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3603 Metro Pkwy
San Antonio, TX 78227
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(210) 658-7500
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Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX
Roto-Rooter Plumbing & Drain - San Antonio, TX

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Reviews

( 74 )
( 18 )
( 2 )
( 1 )
( 2 )

Best

I was house-sitting for a friend who was on a 10-day vacation to the Outer Reaches of Civilization. On the fifth day, there was a lot of standing water on the cover of her water m...

Worst

san antonio plumber\r \r we had a drainage issue & called out RR. they arrived promptly and were very professional & courteous. without a camera the technician was able to det...

Editorial review from Citysearch 5/20/2015

hello I just want to say that your employee did a fantastic job. He was professional and took his time fixing the issue. His name is jeff meares and his tech number 2069. just want to say thank you for a great job he performed more

Editorial review from Citysearch 2/12/2015

Wow! Totally impressed with the Roto-Rooter tech, Kasan. Called to let us know he was on the way. Not only was he very professional but he was very knowledgeable. Explained everything to me in a way I could understand. His service was outstanding! I will definitely recommend Kasan and Roto-Rooter to everyone. Thank you more

Editorial review from Citysearch 12/15/2014

I have had to have Roto Rooter out twice, for two different situations, in two months. They were always on time, courteous and professional. They did an excellent job; completed the job quickly; charged a fair price and left the work area clean. They were careful to avoid damage to my landscaping and explained all of the repairs to me. I would call them again. more

Editorial review from Citysearch 12/15/2014

I'm in San Antonio, TX and called the RotoRooter on 3603 Metro Parkway. Called on a Sunday and had a plumber sent out on time. Parts couldn't be ordered until Monday but the plumber helped to confirm the water heater was still under warranty and had the parts installed in a matter of hours. Probably saved quite a bit of money, so thanks. more

Editorial review from Citysearch 11/20/2014

My service man, Jeffrey Meares was great. He found my problem quickly and addressed it. He was very knowledgeable and I very friendly. Roto- rooter got him out here at the time he was scheduled and called to let me know he was coming. Overall great service and I will use them again. more

Editorial review from Citysearch 10/5/2014

Roto-Rooter 3603 Metro Parkway San Antonio,TX. Technician(Kasan #1325) did a great job in providing service. He quoted two services that were kind of pricey. He was able to get the job done right. We had a lot of build up around the main sewer line pipes. He walked me through and showed me the problem through a line camera. He was very polite and gave me helpful tips to make sure it doesn't happen again. more

Editorial review from Citysearch 9/1/2014

The service man named Jeff was very polite and thorough on his job. He made sure it was all good before he left. Would recommend to anybody. Roto-Rooter 3603 Metro Parkway San Antonio,TX. more

Who ya gonna call? Roto-Rooter! 8/18/2014

I was house-sitting for a friend who was on a 10-day vacation to the Outer Reaches of Civilization. On the fifth day, there was a lot of standing water on the cover of her water meter in the yard. The whole meter box was full of water. Called SAWS, who sent a guy out to confirm a leak “3 inches on the owner’s side of the meter box. Owner’s responsibility.” I didn’t know who her plumber is, couldn’t call her to ask, and I knew it would cost a bundle, so I shut off the water and tried to fix it myself. Three inches in? No problem.\r \r Ha! Even with the water turned off, I couldn’t keep the water out of the hole I tried to dig. Could see the leak, but couldn’t stop it. A few hours in, I had to give up. My friend has a roommate, so just turning off the water until she got back wasn’t an option.\r \r I called Roto-Rooter, because they’ve always done great work at my house, and found that my friend was already in their system. Within the hour, Johnny and Joseph were on the f more

Editorial review from Citysearch 8/17/2014

I was house-sitting for a friend who was on a 10-day vacation to the Outer Reaches of Civilization. On the fifth day, there was a lot of standing water on the cover of her water meter in the yard. The whole meter box was full of water. Called SAWS, who sent a guy out to confirm a leak ?3 inches on the owner?s side of the meter box. Owner?s responsibility.? I didn?t know who her plumber is, couldn?t call to ask, and I knew it would cost a bundle, so I shut off the water and tried to fix it myself. Three inches in? No problem.\r \r Ha! Even with the water turned off, I couldn?t keep the water out of the hole I tried to dig. Could see the leak, but couldn?t stop it. A few hours in, I had to give up. My friend has a roommate, so just turning off the water until she got back wasn?t an option.\r \r I called Roto-Rooter, because that?s who I use at my house, and found that my friend was already in their system. Within the hour, Johnny and Joseph were on the front porch, and 135 minutes later?problem solved. There were actually two leaks, the second one three feet deeper. If they had just fixed the problem I pointed out, instead of looking further up the system, the problem would still exist.\r \r When Johnny and Joseph left, you could hardly tell there had been a hole. They had cut and lifted the sod before digging out the clay soil around the pipes. They did the job, filled the hole, tamped it down and replaced the sod almost exactly as it had been when they arrived.\r \r Who ya gonna call? Roto-Rooter! more

Editorial review from Citysearch 6/7/2014

We had a leak at our backyard hose bibb. Jon (master plumber) came out on a Saturday night and fixed it very quickly and was very kind in explaining the problem and why it happened. I will definitely use Roto Rooter again and I will make sure to request Jon! more

Editorial review from Citysearch 6/1/2014

Jeff with roto rooter did a great job. Had a leak at the water main which required replacement of the pressure valve and shut off valve. Cost was reasonable and I was able to purchase replacement parts myself to save money. Only down issue was I had to wait 6 hours for him to show up but it was on a sunday. Would definitely use them again. more

Editorial review from Citysearch 4/27/2014

I had two water valves under the sink that were broken. Guy can out on time and was polite and courteous. He replaced the valves quickly with no mess. Price was comparable. Will definitely use them again. more

Editorial review from Citysearch 4/23/2014

This company is terrible. Avoid them if possible. A guy came out a week ago to fix toilet. Said it was good charged me 275.00 for service. Then yesterday toilet was worse then before. Called them immediate after discovered issue. They told me same guy will come out next day between 8 and 11am. He arrived at 2pm. After call after Call telling me he is on his way. It was also amazing how the treated me as if I needed to relax as an entire day Wasted away. One of the worst experiences I've ever had,with customer service. Avoid them. more

Editorial review from Citysearch 2/9/2014

Very professional service and they arrived within an hour or so. Drains cleared within 30 minutes after that and everything worked great. Jon was the master plumber that came to help and he was extremely nice and helped explain a few things about how stuff works. He did have to cut the bush down in order to get to the pipe, but that is OK since I'd rather replace a bush over something else more expensive. more

Editorial review from Citysearch 2/9/2014

My toilet drain had a major clog that backed up in the shower at 7:15am.\r Nothing I could do. I called Roto-Rooter and within 30 minutes one of their professional, Kasan,\r arrived. It was super professional. He explained to me everything. He had to remove my toilet to fix the problem. He cleaned up even my shower. I could not believe the quality of the service. It was more than expected. I recommend Roto-Rooter to anyone. Thank you Kasan, Thank you\r Roto-Rooter!!!!!\r \r Giuseppe S., San Antonio, TX more

Editorial review from Citysearch 2/2/2014

My washing machine drain decided to clog and overflow early Saturday morning. I called Roto-Rooter and was told they'd have someone out within the hour. About 30 minutes later Kasan arrived, diagnosed the problem and within a short period of time my drain was unclogged. He was polite and professional and I recommend them for emergency service.\r Ann T, San Antonio, TX more

Editorial review from Citysearch 1/23/2014

We had a clogged drain pipe and called Roto Rooter. They sent Jane to our rescue. She was extremely helpful. She arrived on time and the price was reasonable. My husband used to play plumber around the house but now I bet he will call roto rooter next time there is a problem. more

Editorial review from Citysearch 12/30/2013

I used Roto-Rooter's online scheduler at 10 PM on a Sunday evening for a backed-up kitchen sink/disposal. I requested service between 7 and 9 AM the next morning. The next morning I received a call at 7:10 from the dispatcher confirming my address and letting me know when the technician would arrive. Jane arrived at just past 8. She was thorough, courteous, pleasant, tidy, and, best of all, very EFFECTIVE--rooting the clog out and finishing up within 30 minutes. The cost was a little higher than I had anticipated, but I appreciated that Jane was up-front and clear with me about prices before beginning. I will definitely call Jane again if I need drain help! more

Editorial review from Citysearch 12/6/2013

Written and Posted on behalf of my Mother and Father\r \r I would like to drop a line and tell you about our experience with Roto-Rooter.\r Sunday, December 1, 2013, we decided to call Roto-Rooter after HOURS of struggling with a backed up toilet.\r That SAME evening a technician by the name of Jeff arrived. In a matter of MINUTES the toilet was in perfect working order! He triple checked that the toilet was working properly and made sure that the toilet itself was still functioning properly. \r This was our first experience in calling any kind of ?plumbing service? and after working with Jeff; we will only rely on Roto-Rooter in the future and HOPEFULLY see Jeff again. \r Jeff was courteous, thorough, knowledgeable, friendly, professional and personable!\r We are very impressed with Jeff and Roto-Rooter and will never hesitate to call them again for any of our plumbing needs!\r Thank you.\r From Elmendorf, TX\r more

Editorial review from Citysearch 12/1/2013

Sunday morning 24 November we were getting ready to attend church when everything (shower, toilets, etc.) started backing up. We called the 1-800 number to schedule and a technician arrived within their promised time. He surveyed the situation and ""snaked"" our main line in your house. Problem resolved in less than 15 minutes. Only issue is that no camera was available for me to see what was in the pipes even though he showed me the problem when I walked outside. more
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Owner Message

  • When you need reliable, skilled plumbers, trust Roto-Rooter in San Antonio. You'll find plumbing professionals that specialize in installation of appliances and fixtures, sewer and drain cleaning and all repairs. Our experts are also available 24 hours a day, 7 days a week for plumbing emergencies at your home or business. Since 1935, Roto-Rooter has been the top name in sewer and drain cleaning services. To find out why, call our helpful customer service representatives to schedule your appointment.

Additional information

  • Hours:

    Daily 12am-11:55pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Northeast San Antonio
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