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Roto-Rooter Plumbing & Drain - 105 Reviews - 422 W Congress St 330, Novi, MI - Plumbing Contractors Reviews - Phone (313) 223-1212
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Roto-Rooter Plumbing & Drain

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422 W Congress St 330
Novi, MI 48375
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(313) 223-1212
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Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI
Roto-Rooter Plumbing & Drain - Novi, MI

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Reviews

( 70 )
( 23 )
( 2 )
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( 8 )

Best

Roto-Rooter wasn't the first estimate we received or the lowest, but it was the most detailed, concise appraisal of the job. Every aspect of supplies and application was detailed ...

Worst

I thought the price was way to high. How do you go from a $99 special to a total charge of $288.93? And they charge $49 just to come out and look?? They should adjust their prices...

Editorial review from Citysearch 1/14/2015

have used roto rooter several times always good job. was able to get job done same day. Detroit mi more

Editorial review from Citysearch 12/23/2014

Roto-Rooter did a fantastic job repairing our clogged toilet. The Repair Main Tim was professional, on-time and courteous. I will use Roto-Rooter for all my plumbing needs in the future! Thank you! more

Editorial review from Citysearch 9/14/2014

I live in Lincoln park , Mi and had problems with clogged pipes from my kitchen to the main hook up of the city.Gunk was coming up from my drain in the basement. Steve came and within 20 minutes everything was running smooth. He stayed around until we could set up a restoration of the damaged tiles. He was here when the restorer came and talked over what should be done. Thanks for all the care and great service. more

Editorial review from Citysearch 8/4/2014

I live in Inkster, MI. For several months I sufferred with a drain disposal that did not work and I just did not feel like my sink was really clean eventhough I had the other side to use. It hung over me like a cloud. I used my dishwasher but was not sure if the water that passed through the disposal unit really flushed it clean as it just did not go on. It was not pleasant. Couldn't take it anymore, opened the yellow pages and there was Roto-Rooter 6480 Commerce Dr, Westland. Called, explained my problem, just wanted the disposal out asap. Saved by Dana K #419. He was courteous, professional in appearance and so helpful to resolve my situation.In notime he had the plumbing changed and I had a clean sink. My thanks to Roto-Rooter for sending such a great plumber within a few hours of my call. more

Editorial review from Citysearch 5/21/2014

I live in Wyandotte, MI and had water through the main floor drain. I called Roto-Rooter past business hours and was able to schedule right away for the next day. I was concerned since the Holiday weekend is approaching. I was called by a rep. who told me that they hadn't forgot about me and someone would be there soon. I appreciate that since when you are home waiting, it's nice to know. My tech arrived soon after, and was very knowledgeable and professional. He quickly got to work and completed the job with a nice cleanup and was friendly and courteous. I feel good knowing my problem was handled by Roto-Rooter and they will come highly recommended. Lori J. more

Editorial review from Citysearch 5/14/2014

Today: Wednesday, May 14, 2014\r \r I live in Lincoln Park, Michigan. We had water back up into the basement from the floor drain. It was a Sunday (Mother's Day) and early evening. I didn't know any plumbers but I did remember seeing commercials and a sporadic Roto-Rooter service truck. So, I called them. The offices were all closed at the time, but I was able to schedule an appointment for the next day through the phone service. The lady who scheduled my appt. was very nice and friendly. The next day, the service tech came out at a time that was convenient to me. He was informative and offered me options on correcting the problem. I opted for the jetting of the main line. He was not able to perform the work at that time because I was not prepared - based on the time needed to do the job. So, we scheduled to have it done the next day after I returned home from work. So, the next day came, I waited 2 hours past my initial set up time. A rep from Roto-Rooter finally called and told me that the service men were all backed up and were not going to be able to make it. This was due to the fact that the day before the was very serve weather (tornados sitings, etc). So the service men got behind and the extra work rolled over onto the next day. So, I had to reschedule again for the next day at 3:30 p.m. A rep called me at 2:00 p.m. and told me that they would be able to come out 1 1/2 hours earlier. Yea! \r \r The service tech (Kyle), was very knowledgeable and accommodating. He was able to run his lines to the drain by working all around to the back of the house, so his lines would not have to run through the house - a nice feature. He was knowledgeable, qualified, and efficient. A few hours later my main drain was cleared. He removed some roots the size of his fist. \r \r It was hard going with very minimal water usage for 3 days but I know the job was done and it was done correctly. Kyle cleaned up perfectly. I really enjoyed that he was not one of those non-personable service techs. When I was talking to him or him to me - he gave full attention to the conversation - he listened. We all know when someone really isn't listening -- he is not one of those types. Roto-Rooter seems to have gone above and beyond on hiring techs that would represent their company well. :)\r \r I am a happy customer!\r \r more

Editorial review from Citysearch 4/13/2014

I live in Canton Michigan. The service tech was very knowledgeable and informative. I appreciate his honesty in explaining parts and labor. I had another service being done in the house at the same time and the tech was very patient and understanding. He did a thorough job and tidied up after the job was complete. If I had any future plumbing problems I would definitely call this company again. more

Editorial review from Citysearch 2/25/2014

i live in Detroit . the main drain on my house was clogged. called these guys out they came when they said they would, fixed the problem within an hour. the plumber who came out ( Joe ) was very courteous and professional. got the job done, with a 6 month warranty, cant go wrong with that. I highly recommend Roto-rooter if you ever have a plumbing problem. more

Editorial review from Citysearch 2/5/2014

Had a sewer back up into the basement at 3:30 in the afternoon; we called Roto-Rooter and they made it to the house by 5:30 that afternoon. Jeremy was courteous and efficient. He recommended I get a water scrub done after seeing the amount of roots he pulled out to get the drain to run free. No high pressure just a recommendation and he went on his way. \r Drain was running free hours after I called, great job.\r I decided to get the water scrub done even though it is a rather expensive job and was I ever happy I did. I called at 10:30 AM and the tech Pat showed up in two hours. I stood by his shoulder and watched the video monitor to see what he went thru to get the drain cleaned out. What a mess of tree roots he cleaned out, There was a full 30 plus feet of roots at every pipe joint; some were almost totally clogging the drain. \r Had I not gotten the water scrub I would be paying for another clean out every couple months and possibly a total drain replacement. \r I highly recommend Roto-Rooter. more

Editorial review from Citysearch 1/13/2014

Fast service. Knowledgeable and friendly technician. My repairs were done accurately, professionally and quickly. more

Editorial review from Citysearch 12/27/2013

The technician (Kevin) was prompt and professional. The service was successful and the price was reasonable. more

Editorial review from Citysearch 10/14/2013

I called in the morning and had service that afternoon. The tech was very friendly and did good work. I would use them again. more

Editorial review from Citysearch 12/31/2012

I needed them to install a water line for my new ridge. Due to the weather this past Saturday, the plumber did not arrived until well after 1:30pm (my orignal slot was 9 to 11 am); the office did call and to let me know they were running behind.\r \r Mr. Godwin was great, he was very professional and had a GREAT personality. The next time I find myself in need of Roto Rooter's services I will speicifically request Mr. Godwin #072 more

Editorial review from Citysearch 8/2/2012

Roto-Rooter Plumbers. The plumber was great. Best plumbers in Detroit. Five Stars! more

Editorial review from Citysearch 7/5/2012

This was a good experience for me. The company and it's service personnel were prompt, professional and friendly. The problem was solved the same day that I called and I do not feel that I was overcharged. more

Roto-Rooter wasn't the first estimate 6/1/2012

Roto-Rooter wasn't the first estimate we received or the lowest, but it was the most detailed, concise appraisal of the job. Every aspect of supplies and application was detailed on our estimate. The next day, two personable and soon proven very capable workmen showed up bright and early and went straight to work. The equipment was first rate and soon drew the attention of the neighbors, especially the men who all wished for a turn at the backhoe. The job was monumental, digging down 20 ft and reconnecting to the main sewer line. The men finished the job as projected and when they left the area, almost undesturbed to the naked eye, including my landscaping. Roto-Rooter is our only plumbing service from now on. The McCarthys from Detroit more

Roto Rooter 5/8/2012

I had a sewer backup on a Sunday, I called Roto Rooter and they said a technician would call me back, I received a call in less than 30 minutes and the technician Bill Wiper #382 was out in an hour! He was fantastic. He cleared my drains and explained to me what he was doing. He also told me on how to avoid problems in the future. I would recommend them to anyone, as they have such great service! more

Roto Rooter 5/8/2012

I had a sewer backup on a Sunday, I called Roto Rooter and they said a technician would call me back, I received a call in less than 30 minutes and the technician Bill Wiper #382 was out in an hour! He was fantastic. He cleared my drains and explained to me what he was doing. He also told me on how to avoid problems in the future. I would recommend them to anyone, as they have such great service! more

Roto-Rooter 4/16/2012

I had a problem with a sewage backup in my basement on a weekend. I called a few places and Roto-Rooter was one of two places I tried to contract. The other place said they would be out in 2 - 3 hours and I never heard back from them again. Roto-Rooter said they would be out, and even thought it took a while, they showed up and Aaron did a fantastic job. He cleared up the clog, showing me what he was doing the entire time, and offered recommendations on how to avoid future problems. I would definitely use them again, and would hope to have Aaron on the call again. more

Garbage Disposal and Other Service 4/5/2012

My garbage disposal was not working at all. I got it to begin running and draining again but it sounded strange and smelled hot. Roto Rooter took a look at it. They gave it a test run and the thing totally burned out (started smoking, etc.). They said it was essentially dead. They offered to replace it or install a new basket filter (so as to not have to use a garbage disposal). Although I was not happy to have to totally replace the disposal and pay as much as I did, it appeared that was my best option. So they picked-up the new disposal and installed it. They did it that same day and quickly. The technician was friendly, knowledgeable, and did good work. Overall I was happy. On the other end of things, the technician talked to his supervisor about contacting me so I could discuss service I had done on my main drain back in February 2012. I am dissatisfied that the super has not called me back and will have to follow-up with him/her. more
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Owner Message

  • When you need reliable, skilled plumbers, trust Roto-Rooter in Detroit. You'll find plumbing professionals that specialize in installation of appliances and fixtures, sewer and drain cleaning and all repairs. Our experts are also available 24 hours a day, 7 days a week for plumbing emergencies at your home or business. Since 1935, Roto-Rooter has been the top name in sewer and drain cleaning services. To find out why, call our helpful customer service representatives to schedule your appointment.

Additional information

  • Hours:

    Daily 12am-11:55pm
  • Payments:

    Visa, Master Card, American Express, Discover
  • Neighborhoods:

    Downtown
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