Just received service from our Local Roto Rooter service agent. The techs name was Sam, he was friendly, prompt, very knowledgeable, pretty much everything you would want in your service technician. He offered some very good advice in order to prevent future issues. Also from the time I called (approx. 9:15 am ) the tech was here within an hour ( no rediculous windows of time in which you wait for hours for the tech to show up ) Overall I would highly recommend Roto Rooter if you ever have any serious plumbing issues. Thank You Sam and the good folks at Roto Rooter!