Horrible experience. First they scheduled the cleaning on the WRONG DAY and when I called to speak to the manager she was just plain rude. We ended up having to schedule it on the day after we moved out of town so we had to get the landlord to come in which, did not make her happy.. When we called to schedule it we told them the amount of rooms, stairways, hallways and type of carpeting and they gave us the amount, which i left as a check for them. Our landlord calls us saying we have to pay an additional $70 because they didn't have us down for the upstairs bedrooms when we went over that, in detail TWICE with them. When we called a third time they took no responsibility, and said a manager would call the next day.. 2 days later i called back and was told they would call, another 2 days later i finally called the headquarters. And though the woman was nice, there was no resolution. I've used several cleaning companies before and this was by far the worst experience. They appear completely incompetent.
Cons: rude, incompetent, read below