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Rossmoor Pastries - 13 Reviews - 2325 Redondo Ave, Signal Hill, CA - Bakeries Reviews - Phone (562) 498-2253

Rossmoor Pastries

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2325 Redondo Ave
Signal Hill, CA 90755
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(562) 498-2253
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Reviews

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Best

I ordered a graduation cake for my sister who just graduated. It was amazing!!! The decoration was so much more beautiful than I imagined and it tasted fantastic. The staff was...

Worst

They are all about the money no matter how nice they seem We placed a 75 deposit for a cake just a few days...

They will try to do everything to make you MISERABLE 7/16/2011

by m3jk at Menuism Provided by Menuism
They are all about the money no matter how nice they seem We placed a 75 deposit for a cake just a few days... more

All about the money , They will make you unhappy 7/16/2011

They are all about the money no matter how nice they seem more

They will try to do everything to make you MISERABLE 7/16/2011

m3jk Provided by Partner
They are all about the money no matter how nice they seem We placed a 75 deposit for a cake just a few days ago for a wedding. We lost our venue... more

BUYER BEWARE!!! 4/22/2010

My future daughter decided to get her wedding cake at Rossmoor Pastries where her mom and best friend were... more

BUYERS BEWARE 4/22/2010

My future daughter decided to get her wedding cake at Rossmoor Pastries where her mom and best friend were purchasing her Bridal Shower cake. She wanted to give them the business for her cake as well. I was thrilled when she asked me to join her for the cake tasting. Everything went well. They decided on a cake, a four tiered white frosted cake with red piping, 2 tiers white cake with lemon chiffon and 2 tiers marble cake with Bavarian cream. My future daughter wrote out a check for the down payment and signed the contract. Yay! Now the cake is done! For the Bridal Shower, her mom and best friend purchased a white 2 tiered cake with pineapple mango filling. Since the shower theme was Hawaiian, the cake also, had a lei adorning it. Rossmoor Pastries delivered it to the party site. And the shower began. After a few minutes, the cake icing began to bubble. It was kind of weird but oh well, what can you do? Lunch was served and the bubbles were growing, but they weren?t going to let it bother them?not a big deal. Time came to cut and serve the cake. The cake literally crumbled. It had to be scooped onto the plates, but still not going to let it ruin the afternoon. But in the back of our minds was the wedding a cake. A few of the guests mentioned to the bride that the problem with the cake should be mentioned to the bakery when the cake plate was returned. Her mom said she would and that made us all feel better. The bride?s mom arrived at Rossmore Bakery on the following Tuesday with the cake plate. A friend of hers accompanied her. She mentioned the situation with the cake to the girl when she gave back the platter but the employee didn?t quite understand. Then the owner came over and asked if they brought the cake back. She said ?no, we needed it to serve to our guests.? Then he asked if she wanted her money back to which she replied ?no, she just wanted to let them know what happened to the cake so that it wouldn?t happen to the wedding cake.? He asked the name and date of the wedding and she gave him the info. He went over to the desk, pulled the contract, walked over to the bride?s mom and her friend and then tore up the contract telling her that he didn?t need her business and that nothing would please her. Shocked and worried, she told him that the contract was with her daughter and she (the mom) only wanted to let him know what happened, that she wasn?t complaining or wanting her money back, just wanted to let him know what happened. He wrote out a check for the down payment on the wedding cake and her friend urged her to leave. The bride was devastated. A new job and no time to even get the remaining things on the list done before the wedding and now she has to start over with the cake! Her mom?s friend told her how calm her mom was and how rude he was to tear it up right in her face with a great amount of pleasure! She called me with the news and I couldn?t believe it. How can anyone break a contract with someone because of something that happened to a cake under a separate contract. In most cases, a bakery would accept that ?someone? did ?something? to the cake to make it bubble and crumble. Maybe they didn?t let the cake set..who knows. But a professional baker would know what caused the problem. But hey, the customer wasn?t mad and didn?t want her money back. She just wanted to let them know that something happened with the cake. That?s reasonable. But this bakery owner of Rossmoor Pastries is obviously a legend in his own mind and thinks he is above the law and can do whatever he wants to do whenever he want to do it. I wouldn?t trust them with any occasion. This is the very behavior that displays a total lack of responsibility and professionalism. The bride, the signer on the contract for the wedding cake, has NOT been notified yet. BUYER BEWARE. This company cannot be trusted. Cons: UNRELIABLE AND UNPROFESSIONAL more

BUYER BEWARE!!! 4/22/2010

wendyhart Provided by Partner
My future daughter decided to get her wedding cake at Rossmoor Pastries where her mom and best friend were purchasing her Bridal Shower cake. She w... more

My Graduation Cake was a Work of Art 5/31/2008

I ordered a graduation cake for my sister who just graduated. It was amazing!!! The decoration was so much more beautiful than I imagined and it tasted fantastic. The staff was very helpful. I highly recomend them. I can't wait till I need another cake. Pros: great service and products Cons: not closer to my house more

Still great! 7/6/2007

My follow-up review for this restaurant. Read my previous review for this restaurant "*here*":/reviews/7432... more

Still great! 7/6/2007

kat48lady Provided by Partner
My follow-up review for this restaurant. Read my previous review for this restaurant "*here*":/reviews/7432 Just had a dinner party for some fr... more

Great bakery!!! 4/2/2007

I got a cake for my Dad's 60th birthday that was amazing. The decoration was really fun and festive and it... more

Great Cake!!! Great Bakery!!! 3/21/2007

I got a birthday cake for my Dad for his 60th Birthday. The cake was Amazing! It had a photo on it, which in it's self is not that amazing, but the picture I had for them to use was not in very good shape. They fixed the problems with the picture and before they put it on the cake, They added some ""special touches"" and removed several people from the picture and it looked perfect. more

beware! 2/17/2007

goodness gracious. so many choices and most of them old or frozen. yech! what good is a bakery if they... more

Best Avoided on Any day or night 1/11/2007

TO BE AVOIDED. Flys walking on cookies and danish which they turn around and sell anyway, despite, telling folks they ""throw that stuff away"". 21.00 for a 6"" Store Cake (this means it could have sat in that case for a week) Only a few employees seem aware of food handling prcedure and we've found body hair in product before. In a city full of little ethnic pakeries this wholesale monster tends to treat it's retail customers to frozen product and old product local yacth clubs or fancy eateries sent back. Pros: they made a cake for buddy epson once and disneyland now Cons: as a walk in retail customer you're not likely to see the same type of quality or service as a wholesale account would more
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Additional information

  • Neighborhoods:

    Signal Hill
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