People get so uptight about weddings, and if people in the bridal service industry don't cater to their every need and whim, they get really upset about it. I think that has a lot to do with the bad reviews for this place.\r
I had a GREAT experience at Rosie's. I'm having fun with my wedding so I think I'm not as uptight as other women are when it comes to wedding-related things. One thing I wanted for my wedding was a beautiful wedding dress. My future MIL bought her dress here 29 years ago, so recommended I check it out.\r
I went to Rosie's without an appointment (I think people overlook that most bridal shops prefer you have an appointment, so they feel slighted when they aren't immediately addressed upon entering the store), and the woman in there was so nice to me. I had to wait a few minutes because another family was being helped. I used that time to look around at the dresses on display. Not a big deal. Then she came out and asked me to describe my perfect dress. She asked me if I needed a strapless bra (I did) and brought it to me very quickly. While I was putting it on, she selected numerous dresses for me to try. When she handed me the first one, she said it was the first one she thought of when I gave her my description. She was right! It was absolutely perfect! I tried on the other dresses she had brought in, and ultimately went back to the first. She didn't seem annoyed that I tried on so many dresses. She was very informative and kind while I was there. \r
As I was leaving, she apologized for my ""long wait,"" but it really could not have been more than 10 minutes. During that time some other people were being extremely rude to her and she was still really nice to me. I liked that she didn't let another family's stress ruin my time.\r
I have not had my dress altered yet, so I can't guarantee I won't have any complaints in that area. If I do, I will definitely update this review. Check out Rosie's Bridal!
Pros: Knowledge about dresses, customer service
Cons: It would be nice if there were more wedding dresses up front.