Rosedale Service

When I scheduled the appointment, I was told the charge would be $75 for a service call. I asked if there were any other fees that could be assessed for the visit if I did not need replacement parts. I was told the charge could be up to $95 but shouldn't be more for a dishwasher. When the job was completed, I was charged $155! I called the company back and to ask why I had been charged more and spoke to the same man I spoke with the day before. He then revealed that the $75 charge was just to look at the dishwasher to tell me if it was worth fixing and that ANY OTHER WORK/PARTS would be more money. I told him that he withheld that information from me the previous day and that I was disappointed and he didn't seem to care. While the total cost isn't unreasonable, the company didn't seem to have any concern for honesty or their reputation. Pros: professional technician, next day service Cons: see details more

Our brand new washing machine stopped working. I called Rosedale since our washer was still under warranty. They came out and fixed the problem. The technician also showed me how to avoid the problem happening again. Very knowledgeable! more