We are so pleased to have found Hany Awad at Roscoe Brown. This past summer, Hany fixed a broken air conditioning unit that had stumped another company. He diagnosed the problem within 10 minutes, then worked straight through the day, even skipping his lunch hour so that we could have our air conditioning back before the weekend! We were so impressed with his skill and his dedication that we requested him for our next maintenance call. Hany is competent, energetic, and cheerful. He is conscientious about his work. He informs us of new products that we may be interested in (e.g., a new air purification system, foam insulation for our small attic storage area) but is not pushy at all. He represents Roscoe Brown very well. I feel we have finally found an HVAC technician we can trust, and we will be requesting him from now on!