Well, I wont be going back. I have never had to argue so much in my life about something so trivial. I have IN MY HANDS a GM certified letter stating that I can have a spare key made free of charge for the lifetime of my vehicle due to a recalled ignition assembly. It took them almost 6 hours total of waiting for the supervisor, debating with the clerk, needing to call the previous dealership MYSELF when they could have done it. All to find out that yes, they will finally do it over what they say is a ""38.00"" key. RIDICULOUS. I cannot believe the staff they have there! It would have been much easier to just check on the situation for a moment, look up the recall information and confirm the GM promise, then get to work!\r
I hope they all lose their jobs. More concerned about the overall cost of a KEY to the dealership vs keeping a GM promise.