I used this bakery for my wedding and it was the worst experience EVER! I ordered 2 dozen pink cupcakes to go on a tier for the grooms cake at our rehearsal dinner and what I got was 24 cupcakes with pink frosting smeared on the top with a butter knife. You could see the chunks of cake mixed in with the frosting! It looked like I made them myself. I asked the women at the counter if this is how they decorated all of their cupcakes and she replied very curtly ""Yes"". I was devastated. Seriously, how much effort does it take to put frosting in a pastry bag an do a little decorating? You think a professional bakery would care more. Thank god the pastry chef at the resort where I had my reception was able to fix them. Needless to say I was very uneasy about the cake that Roer's was supposed to deliver the next day for my wedding. I had brought them in a picture, topper, and ribbon to decorate each of the 3 layers. What I got was a lopsided, runny disaster! The top layer was the same size as the 2nd layer??? The sides of the top layer were hanging over the edge, the ribbon was crooked, and the frosting was so runny it looked like a big gooey mess. There was nothing to be done to help this cake. It did not look professional at all. Clearly, the staff at this bakery take no pride in their work. I will try to post a picture so you can see how awful it was when I get my pics back from the photographer. Avoid this bakery at all costs!