we hired Mr. Vargas to take care of a traffic citation. He spoke with us right away and took our money that day. He told us it would be taken care of the next day and that we would receive paperwork and a receipt by email the next day. We have received nothing/ I have called six times in the last two weeks each time being told that it would be sent that day. I called again yesterday----still nothing. I called this morning and he told me to call back in 15 minutes. When I called I got voice mail. How do we know that this has been taken care of or will we be arrested for failure to appear? This is frustrating and scary as we STILL do not have ANYTHING to prove it was done and now he won't answer the phone.