I hadn't been to the dentist in over 4 years and was really dreading having to go. My initial check up went very smooth. The hygienists were very friendly and they had my x rays and results very quickly. My cleaning appointment went really smooth as well. They didn't yell or make me feel bad for not seeing a dentist for 4 years due to not having dental insurance. They took the time to get to know me and make sure everything was good with my teeth. The cleaning went fast and not painful at all.