I love dr Z but i have used a new location this time and had the worst experience EVER!! its like talking to a bunch of bratty kids at the 31st location. they don't want to work, they are rude. i did have one guy that was nice that had bangs but the other guy didn't even earn his pay. i had to keep asking him to please stop walking away from me...you are suppose to be helping me...of course he got irritated. i was given wrong info about my insurance plan and of course got attitude from the front desk girl. i was over charged and now i think i am going to go up there and get my money back and look else where. or just go to the other location. i don't do kids...kids need to be in daycare...not working with adults! im just saying...get it together dr. Z! too many bad reviews for this location.