my husband had back surgery in this hospital. There is a waiting area for family members with loved ones having surgery. The doctor calls down to the lady at the desk and she gives you updates on everything. At one time i was walking around and shecame to find me to let me know my husband was out of surgery and everything went great. While my husband was in recovery, the nurses were just ok. They must have had a bad day because they gave my husband a hard time about trying to get him home ASAP.. i guess they needed his bed. Plus, I had a hard time finding the gift shop and one lady who worked there gave me bad directions and I ended up where i probably shouldnt have been. Finally a doctor had to show me where to go.