They mixed up our beautiful Golden Retriever with another dog and wound up shaving her and cutting her, requiring stitiches. Then told us they often shave Goldens - a no,no. Vet and groomer apologozed but didn't seem to think it was a big deal. Waited 3 weeks and the practice owner (also owns Chickasaw Trails Animal Hospital) never contacted us. The only one that truly seemed to care was the office manager who was visiibly shaken.
Pros: Friendly, caring office manager
Cons: Lack of safety and dangerous mistakes