Had major leaking around fireplace just a month after getting our new roof. Called and he sent someone out to caulk it...still leaked. Called and called and called...he never returned my phone calls. Hired another contractor who said roof was installed incorrectly, they did not use the fire and ice sealant or felt...shingles directly over wood in some places. Flashing installed backwards in places or not at all. Woke up this morning to 3 leaking spots in the kids room.... Would love to upgrade this review but it would take a completely new roof that does not leak to change it!