I urge you not to go to this establishment!! I was a first time buyer & expected, at the very least, the curtesy shown to me in the past by car dealerships (& that's not expecting much).I guess when it comes to this motorsports store, professional curtesy is non-existant.To start off, we purchased a trailer & 2 Yamaha trail bikes. We were told that since we were making such a large purchase, our gear would be thrown in for free. After picking out all the gear with a different rep that had little to no knowledge in her field, & spending what seemed like an eternity to receive feedback on our loan approval (of which we had impecable credit), we were then told that the best they could do was to take 20% off the gear (which the prices I found out later were rather inflated to begin with).Still feeling good about our purchase,we spent another 2 hrs waiting for the finance department & sales rep to get their stuff together. By this time, the store had closed & we had been there a total of 5 hrs.I'm still not sure what the hold up was.We were then shuttled in to speak with another rep responsible for closing up the deal. He spoke at a rate equivalent to that of an auctioneer & made several misrepresented statements.For instance we were told we should purchase these special warranties that would only increase our payment by $20 a month (we were never told that the grand total of these warranties, that ARE NOT bumper to bumper, equaled more than the cost of another bike!$4200 to be exact)Not to mention, the warranties are only for 2 yrs &found out later they are apparently are NOT CANCELLABLE! He also told us that we would have no problem refinancing our bikes.I'm finding out now, that this is VERY difficult to do.Our trailer was also delivered with different tires,missing the wheel in the front to move it,& had large spots of chipped paint.Including all their hidden fees & that rediculous warranty,our total came out to 2x the cost of the bikes and the trailer!
Cons: very shady dealings that were designed to rip off the customer