I'm an employee at Rick's and I have to say it's the worst place I've ever worked. I noticed all the reviews mention how the employees aren't friendly; that's because we have to deal with terrible management, low wages (minimum wage), long hours, and understaffed shifts so the owners can save money. On top of that we have to deal with at least one customer a day that screams over a wrinkle in their shirt or some shit like that.
The upper management screams at you over the phone for things that usually aren't even your fault, but they can't even face you in person. Our location is roach infested, the AC is a piece of shit, and it's unorganized. Something is always broken and they'll delay fixing problems, sometimes they won't fix something at all to save money. No benefits, they jack you on your wages and you have to argue for them to even give you your minimum wage because they short your hours on your paycheck.
A lot of times they don't even clean the clothes, they just press them and send them back if they're busy. The management tries to get employees to sign damage waivers as much as possible because they have a tendency to screw clothes up, then it comes back on the front desk person if the clothes are screwed. Basically, the front desk person gets shit on for minimum wage. So now everyone knows why we're never in a good mood. I've never been treated so badly by an employer. I hope this business gets run into the ground because I hate the greedy douchebags at the top that pinch every penny.
-An anonymous, disgruntled employee
Cons: Everything else