I called this practice to schedule an appointment on the recomendation of my daughter's pediatrician. The lady abruptly told me it would be a month and 1/2 wait. Then proceeded to tell me that she was too busy to book the appointment and I would have to call back the next day to see if it was a better time. Such an unprofessional staff is costing this practice business. I have found another ENT in Richmond who's staff was more than happy to schedule an appointment for me.