When you first go into their office, the work has already begun. During your first Interview with either Richard D. Hobbs or Amy E. Smith, your rights under the law are thoroughly explained to you. They truly believe that there is no such thing as a "dumb question" so they will push you to ask any and all questions. They will explain the strategy to you from the very beginning and keep you informed as the case unfolds. That is where their support staff's experience and dedication pays off so very well.