Well, when I first moved to the Raleigh area, I was excited about how well the health care systems were going to be. However, my experience with Rex Pediatrics has been one bad experience after another. The customer service is absolutely unacceptable. You can never reach anyone immediately to answer your questions or to book an appointment. The ladies behind the window, I'm sure they are well qualified for the job, however sometimes it just seems as if I am talking to a child. It's really a badgering experience. I'm a single mother and I have had to take time off from work to go and stand in the office in order to speak with someone in regards to serious matters. The doctors are subprime. They are quick to write a prescription for whatever and don't take the time to answer your questions. I put in a request to have my records transferred and now I have to pay to get my children's records. It's rediculous and I wouldn't recommend this circus act to anyone.
Pros: Good Parking
Cons: Service, Having to wait on phone that can easily use up your entire day. The wait for an appointment is out of control.