I come to Michaels when I'm looking for materials for my next arts and crafts project. Recently, I have been looking for reliable yarn suppliers. I come to Michaels when they are having yarn sales on generic yarn brand such as Lion, Vanna and Bernat. If i'm looking for fingering\lace yarns or specialty blends, this is not the place to go. I've never been asked by a sales person if I need help at Michaels - usually I don't need it but sometimes I do. And I usually come back because of the coupons they offer in their ads - 40% regularly priced items. I have been to Michaels (in Canada) for custom framing and was surprised that with their 60% sales on custom framing from time to time, the custom frame becomes very reasonably priced.