I was at work when a neighbor called to tell me that my house was on fire, and that they had already called 911 for me. I rushed home in a daze to find that the fire had been put out, but my entire living room and part of my bedroom above it were severely damaged. Days later (when I finally calmed down enough to think), I called this company to help with the repairs and recovery. Their specialists there were great, really friendly and thorough, and I also found them to be sympathetic and not pushy about what needed to get done. With their help, my house is finally getting back to normal!