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Reo Vista Healthcare - 3 Reviews - 6061 Banbury St, San Diego, CA - Personal Care Facility Reviews - Phone (619) 475-2211

Reo Vista Healthcare

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6061 Banbury St
San Diego, CA 92139
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(619) 475-2211
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Reviews

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Dear Reo Vista Healthcare Center:

Worst

My Grandfather was in this facility for short term physical rehabilitation after having surgery. The time that he spent there was not worth all the trouble that we had during his ...

Great Job Reo! 12/19/2012

Dec.19, 2012 more

Not worth the trouble 3/12/2012

My Grandfather was in this facility for short term physical rehabilitation after having surgery. The time that he spent there was not worth all the trouble that we had during his release. The staff is well trained in taking care of the patients and the physical therapists are very good at what they do. What we didn't like about the center was the lack of communication to the family members regarding the discharge of the patients. We had a long discussion with the social worker when we first admitted my Grandfather that we needed adequate notice of when he would be discharged and what the procedure would be and how long it would take for us to come and check him out. We were told that we would get 48 hour notice...that did not happen, the social worker did not call us, we had to call her to get the status of his discharge. We had to call twice and she did not get back to us until Friday morning and she told us that he would be discharged the next day, on Saturday. We were also told on Friday that the staff was aware that he will be discharged and that the paperwork was all set up, all we had to do was come in and verify his belongings and they would provide us with a weeks worth of medications and he HAD to be out by 11 am because they do not get paid for the day from medicare. None of that turned out to be true, when we got there no one knew that he was going to be leaving, they did not have orders from the doctor and could not contact the social worker because the phone number she had on file was no longer current. The only reason that we got out of there in a timely fashion was because we had to be very firm with the staff and told them that we were leaving and they had to get everything done by 11 am. We did finally leave after 11:30. And later that night when I was giving my grandfather his nightly medication we noticed that one of the medication was empty, they gave us an empty container of his medication! Needless to say the we are very dissatisfied with the lack of communication in this center and WILL NOT be recommending this place to anyone and if we have to use a facility again for any reason it will not be Reo Vista. more

Reo Vista Healthcare 6/16/2011

Dear Reo Vista Healthcare Center: more

Caring Care 3/14/2008

My 92 yearold mother, suffering from Alzheimers disease, has been a resident at Rio Vista for almost a year and a half. ""different behaviors"" are accommodated and she is respectfully treated as a person. I am continually amazed and grateful to everyone there for how well they attend to all the residents, many of which are totally dependent on every aspect of their existence. Pros: Caring staff more
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Owner Message

  • Reo Vista Healthcare Center is one of the finest skilled nursing facilities in beautiful San Diego,California. We have been providing rehabilitation services and around the clock skilled care in a comfortable and friendly environment for over 30 years. Our friendly and caring team provides Reo Vista residents with personalized therapeutic attention around the clock. We also pay attention to the small details to make your stay most comfortable. We welcome you to come visit and tour Reo Vista Healthcare Center soon. Visit out website for more information

Additional information

  • Hours:

    Daily 24 Hours
  • Payments:

    Master Card, Visa
  • Neighborhoods:

    Southeastern San Diego, Southeastern, Paradise Hills
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