Well, I have been waiting here for 6 hours. First the manager says, I've been trying to call you. Okay, the house phone was being worked on by Verizon. How about my cell. Then, they had you hooked up with a gas dryer, how about an upgrade to one $200 more? NO. Okay, I'll try and get you one. 2 hours later, ""Where are they?"" "" Oh, I had someone get injured and I had to call someone in."" Really.